Refund and Returns Policy
Refund Policy:
At proiptvpremium.es, your satisfaction is our top priority. We are dedicated to ensuring that you have a positive experience with our service. However, if at any time you are not satisfied for a valid reason, we want you to know that you have our full support.
P.S.: We encourage you to try our service through a free trial before making a purchase!
You can request a refund for a valid reason within a generous 3-day period from the date of your purchase. To initiate a refund request, feel free to contact us at support@iptvhype.com. In your message, please provide your order number and share the reason for your request. We value your feedback and will strive to address your concerns in a timely manner.
We want to be transparent about the circumstances under which refunds may not be applicable. We do not offer refunds in the following situations:
- If you have been using our service for more than 3 days.
- If you have violated our terms and conditions.
- If you have shared your account credentials with others.
- If you have used a VPN or other method to alter your location.
- If you have no reason (which is why we recommend you try our service first)
In the event that a refund is approved, we will process it efficiently, aiming to complete it within 5 business days. Rest assured, we will use the same payment method you initially used for your purchase.