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It can be annoying to receive the message “Authorization error for the previous host” when using the IPTV SMARTERS PRO app on your smart TV. This problem usually arises when the app is unable to connect to the IPTV service provider’s server or confirm your login credentials.
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Here’s how to fix this common problem:
Step 1: Check your credentials
First, make sure you’ve entered the correct username, password, and server URL in the app settings. Check again for any typos or extra spaces that might be causing the problem.
We can’t count the number of times customers contact us saying they’re having trouble connecting, and it always turns out to be a typo when they send us an image. Double-check your entries – it’s crucial! Common mistakes include confusing “0” (zero) with “O” (the letter O).
Step 2: Adjust the Server URL
If your credentials are correct, try removing the double slashes (/) at the end of the server URL.
For example, change “http://example.com/” to “http://example.com”.
This small adjustment often resolves the authentication issue.
Step 3: Test on other devices
Check if the IPTV service works on other devices like your smartphone or tablet. If it works on these devices but not on your smart TV, the problem could be specific to the TV app or your TV’s network connection. Change the app you’re currently using. Check these out.
Step 4: Contact your IPTV provider
If you’re using the IPTV Smarters Pro app from your Smart TV’s store, contact your IPTV provider for a specific link compatible with the app. Not all links work with this version of the app, and your provider should be aware of this.
Step 5: Make sure the HTTP protocol (IMPORTANT)
Make sure the server URL starts with “http” instead of “https” as the app may not support “https”. Also, try adding a port number to the URL, such as “http://example.com:80”. The default port is usually 80, but some IPTV providers use different ports.
Step 6: Change DNS Settings
Try changing your TV’s DNS settings to public DNS servers such as Google DNS (8.8.8.8, 8.8.4.4) or Cloudflare DNS (1.1.1.1, 1.0.0.1). This can sometimes resolve connectivity issues.
Guide on how to change DNS settings on Smart TV
Step 7: Reinstall the app
As a last resort, uninstall and reinstall the IPTV Smarters Pro app on your Smart TV.
This can clear any cached data or settings that may be causing the problem. Or maybe you use a different app (iptv smarters pro is worn out and buggy anyway, there are better alternatives but they are usually paid)
More troubleshooting
If the problem persists after trying these solutions, there may be a problem with the network settings on your TV or with the IPTV service provider’s servers. In this case, contacting the IPTV service provider’s support staff may be essential for further assistance.
You should be able to fix the “Authorization failed for the previous host” problem and take advantage of seamless IPTV streaming on your Smart TV by following these steps.
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